2. HEAT YOUR MILK...
And yes, we do mean milk. Animal and plant milks are great but we don't recommend using water as the results simply won't be as good!
At the Cocoba Café, we use full fat milk (unless the customer asks otherwise), for a rich and creamy hot chocolate. At home you can choose any type of milk, including coconut, oat, almond, lactose free etc; these work just as well.
Heat your chosen milk in a saucepan, or microwave, until it is steaming hot. If you use a microwave, remember to stir it well afterwards to distribute the heat.
If you have a hot chocolate bombe or flakes, put these in the mug first, and then pour the steaming milk over. If you are using the hot chocolate spoons, pour the steaming milk into a mug first, and then add the spoon. Be sure not to add too much milk otherwise it will overflow when then spoon is added!
Stir well, so that all the chocolate is melted (and be careful when you drink it that it's not too hot).